Information we receive
When you contact us, you may provide your name, phone number, dog’s details, preferred service and date, emergency contact information, and information relevant to your dog’s care.
How we use it
We use this information to respond to your enquiry, discuss suitable services, plan agreed care and contact you about that care. We do not use this website to collect payment details.
How enquiries are sent
The website form prepares a text message on your device. You can review it before sending. Your information is not stored by this website.
Sharing and retention
Information is only shared where needed to provide the agreed service, meet a legal obligation or protect a person or animal. Enquiry and service records are kept only as long as reasonably necessary.
Your choices
You can ask what personal information is held about you, request a correction, or ask for deletion where applicable by calling 07847 775594.
Last updated: 22 September 2026